Privacy Policy
Effective Date: March 2026
What does this privacy policy cover?
Your privacy is paramount to 360 Inspections. We are dedicated to safeguarding your Personal Data. This policy outlines how we collect and use your information when you use our website and mobile inspection services (“Platform”), your privacy rights, and how the law protects you.
By using our Platform, you consent to the collection, use, and transfer of your Personal Data as described herein.
1. Who we are and how to contact us
Who we are
360 On Site for Inspection and Appraisal Services – L.L.C. (“360 Inspections”, “we”, “us”, or “our”) is the controller of your Personal Data. We are located in the Al Nahyan area, Abu Dhabi, UAE.
How to contact us
For any questions regarding this policy, please contact us at:
- Address: Opposite ADCB Bank Building, Al Nahyan, Abu Dhabi, UAE.
- Email: support@360carinspection.com
2. Personal data we collect from you
We collect information that identifies you or can be used to identify you.
| Category | Description |
|---|---|
| Identity Data | First name, last name, and signature. If you use our verification features, we may process a copy of your Emirates ID / Identification Card. |
| Contact Data | Email address and telephone number(s). |
| Location Data | The physical location where the vehicle inspection is requested (home, office, or dealership). |
| Vehicle Data | VIN / Chassis number, make, model, year, and photos of the vehicle being inspected. |
| Technical Data | IP address, login data, browser type, time zone settings, and operating system. |
| Call & Chat Data | Recordings of calls and logs of chats between you and our support teams for quality and training. |
Special Categories: We do not knowingly collect sensitive data (race, religion, health, etc.).
3. Personal data we collect from other sources
- Analytics Providers: Technical and behavioral data.
- Social Media Platforms: Identity and contact data if you link your accounts.
- Affiliates: Shared data from our group companies to improve service delivery.
4. How we use your personal data and why
| Purpose | Category of Data | Legal Basis |
|---|---|---|
| Account Creation | Identity, Contact | Contractual Necessity |
| Service Operation | Identity, Contact, Location, Vehicle | Contractual Necessity |
| Verification | Identity (ID Card) | Contractual Necessity |
| Analytics | Technical | Contractual Necessity |
| Marketing | Contact, Marketing Preferences | Consent |
| Fraud Prevention | Identity, Vehicle Data | Compliance with Law |
5. Who we share your personal data withYour Rights
- Service Providers: IT and system administration experts.
- Professional Advisers: Lawyers, bankers, and insurers.
- Public Authorities: Government bodies when required by UAE law (e.g., police investigations).
- Group Affiliates: Our internal teams that help operate the Platform and manage data.
6. Data Transfers
7. How we keep your personal data secure
8. How long we store your personal data
9. Your rights in relation to your personal data
Under certain circumstances, you have rights under privacy laws:
- Request Access: Get a copy of the data we hold.
- Request Correction: Fix inaccurate info.
- Request Erasure: Delete data where there is no valid reason for us to keep it.
- Object to Processing: For example, opting out of marketing.
- Withdraw Consent: Where we rely on your permission to process data.
10. Marketing Communications
11. Our policy on minors
Our Platform is not intended for use by minors. We do not knowingly collect data from individuals under the age of 18. If you believe a minor has provided us with data, please contact us immediately.
12. Third-party links
Our website may link to third-party sites. We do not control these websites and are not responsible for their privacy practices. We recommend reading the privacy policy of every site you visit.